Returns and Exchanges
Change of Mind Returns
"Change of mind" includes purchases you have made in error eg accidentally ordered the wrong quantity or colour.
We will accept a change of mind return provided it meets the following guidelines:
✔ Return within 7 working days
✔ Return with proof of purchase
✔ Item must be unused or polluted
Returns Process (Online)
If your purchase was made online you may choose to return to our online store for a refund.
- Head to submit a request and choose the Returns and Exchanges form.
- Provide your name, order number, a contact phone number and your return pick up address.
- You will then be contacted by email to arrange a collection time for your order.