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Returns and Exchanges

Change of Mind Returns

"Change of mind" includes purchases you have made in error eg accidentally ordered the wrong quantity or colour.

We will accept a change of mind return provided it meets the following guidelines:

✔ Return within 7 working days

✔ Return with proof of purchase

✔ Item must be unused or polluted 

Returns Process (Online)

If your purchase was made online you may choose to return to our online store for a refund.

  1. Head to submit a request and choose the Returns and Exchanges form.
  2. Provide your name, order number, a contact phone number and your return pick up address.
  3. You will then be contacted by email to arrange a collection time for your order.